Student Health and Wellness

Health Services

Telephone and Telemedicine Visits


Telemedicine refers to nursing and medical visits performed in a virtual format rather than face-to-face. Virtual visits with a TAMUK Health Care Clinic provider may be provided by telephone or by use of an audio-visual format.

Tips on having a successful virtual visit:

  • Find a private place to talk. Your medical information is personal and private, so try to find a private place to have a virtual visit.  We do not recommend having a virtual visit in a public setting.
  • Have a quiet place to talk. Even if you are alone, be sure you can hear the provider and that the provider can hear you.  
  • Take away distractions. Just like in an exam room, you will have limited time with the nursing or medical provider in a virtual visit.  In order to make the most of your time and in order to provide the most accurate information, try to avoid distractions.
  • Recognize limitations. There is limited ability to perform a physical exam during a telemedicine visit. You may be asked to see a provider in a face-to-face visit if you need further evaluation.
  • Know your information. Be prepared with a list of your medications including the name of the medication, dosing, and frequency. Be prepared with a list of allergies to medications.
  • Be prepared for electronic prescribing. If the provider needs to prescribe a medication, the prescription will be sent electronically to your pharmacy of choice. Be sure to have the name of the pharmacy and the pharmacy phone number and address ready in order to have your prescription sent to the right location.

Remember that telemedicine is new to our clinic. Please be patient with us as we work with you to explore virtual visits.

This page was last updated on 07/02/2020.