Student Health and Wellness

Health Services

Appointments


The Health Care Clinic is open Monday-Friday from 8 a.m. - 5 p.m. and is closed from noon to 1 p.m. for lunch.  The hours during which the clinic is able to provide services to students may vary depending on staff availability.  The Health Care Clinic will be closed on holidays and when the University is closed. 

For the health and well-being of our patients and our staff members during the COVID-19 pandemic, walk-ins will not be accepted.  All visits will be conducted first through a virtual visit.  Virtual appointments will be scheduled on a first-call, first-served basis.  During a virtual visit, the clinic provider will determine if a face-to-face visit is necessary.  The number of virtual and in-person visits are limited.  These anticipated updates are subject to change. You may call the front desk at 361-593-3991 to see if the information below is still applicable.

Please also take note of the following updated or added items.

  • To schedule a medical appointments, call 361-593-3991 from a remote location.  Calling from a remote location will help you to avoid a crowd at the front door in addition to avoiding possible exposures to COVID-19.
  • For appointments which do not pertain to visiting a medical or nursing provider but do require interaction with the front desk, call 361-593-3991 from a remote location.  Calling from a remote location will help you to avoid a crowd at the front door in addition to avoiding possible exposures to COVID-19.
  • When you call to schedule an appointment, you will be screened (asked questions) for COVID-19.
  • If you are scheduled for a face-to-face visit and if the answers to COVID-19 screening questions change between the time of screening and the time of arrival to our clinic, please notify the front desk staff prior to entering the building by calling 361-593-3991. If you have a virtual appointment and your answers have changed, please mention these changes to the provider at the beginning of the visit.
  • Patients are required to complete and return the Patient Information and Consent to Treatment Form prior to the first virtual visit of the current semester. Please note: completing this form does not create an appointment for you.  You must call 361-593-3991 in order to make an appointment.
  • Directions for completing the Patient Information and Consent to Treatment Form:

1.    Go to the Patient Portal at https://medicalportal.tamuk.edu/

2.    Go to Downloadable Forms.  

3.    Download the form you need. Don’t forget to download the Privacy Notice and Patient Rights and Responsibilities for the year.   

4.    Complete the form and then place the competed form onto your device (for example, take a picture of the completed form or scan it).

5.    Do not attempt to upload the document by using the upload button.  If you use the upload button, the nurse will not know you are requesting a record and you may receive an error message.  Instead continue to follow the directions below.

6.    Go back to the Patient Portal.

7.    Go to the Messages.

8.    Click on the New Message.

9.    Click on the radio button that reads: I want to send a message or attachment to the Nurse.

10. Under Compose New Secure Message, type in “form” under subject.

11. Under Compose New Secure Messageattach your document then click send.

12. Remember to log out of the Patient Portal.

13. Call the front desk at 361-593-3991 to make an appointment.

  • Patients should call the front desk at 361-593-2904 upon arrival for a scheduled face-to-face visit.
  • Anyone accompanying you to our building will be asked to wait outside the building.
  • Patients with scheduled appointments should arrive no earlier than 10 minutes prior to their appointment.
  • Patients will be considered a no-show if they do not arrive by their appointment time.
  • A $25 No-Show Charge will be billed to the student account of patients who have an appointment to see a medical or nursing provider in the Health Care Clinic and
    • arrive late for the appointment, or
    • do not keep the appointment, or
    • do not reschedule the appointment at least two hours prior to the appointment.

Last updated 8/11/2021