Logistics

Welcome

Central Receiving provides a centralized delivery for packages and crates inbound to Texas A&M University-Kingsville. The goal of the Central Receiving Department is to receive packages of freight and process them in a timely manner. This allows for departments to maintain efficiency and prevent schedules from being interrupted by having packages and crates readily available at their correct times.

Office Hours

Regular

Monday - Friday

8:00am - 12:00pm

1:00pm - 5:00pm

Receiving Hours:

Monday - Friday

8:00am - 11:30am

1:00pm - 4:30pm

University Holiday Schedule (PDF)

To contact the office,

Phone: 361.593.3311

Fax: 361.593.2115

FAQs

1. Are all orders delivered to Central Receiving?

2. How do I address my package(s)?

3. How can I tell if my order has been delivered to Central Receiving?

4. Can I come to Central Receiving and pick up my package(s)?

5. Where is Central Receiving?

6. What do I do if I receive a package by error?

7. What is the expected turnaround time for items received at Central Receiving?

8. How do I return merchandise back to the Vendor?

9. What do I do for storage?

10. How do I get items to be delivered directly to me (inside the building)?

1. Are all orders delivered to Central Receiving?

No, all orders are not all delivered to Central Receiving.

a. If the address used is either 1255 N. Retama Street (Central Receiving) or 700 University Blvd. (Post Office), the order will be delivered to Central Receiving.

b. If you used your physical address (found under "Building Codes and Addresses") and room number, the order will be delivered to your department.

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2. How do I address my package(s)?

Your package can be addressed like so:

Name

Department

Texas A&M University-Kingsville

Physical Address

Please Note:

i. If the Vendor says that the address you used is not valid, ask if they can override it. Since the address you used is your actual physical address it should be possible.

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3. How can I tell if my order has been delivered to Central Receiving?

a. First, track your package at either FEDEX or UPS to verify if it has been delivered. Alternatively, you can use a universal package tracker here.

b. If you have confirmed that Central Receiving has your package, call (361) 593-3311 and somebody will be able to assist you.

Please Note:

i. Make sure to have your tracking number readily available.

ii. After tracking it will show that "K. Trevino" or "J. Jefferson" signed.

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4. Can I come to Central Receiving and pick up my package(s)?

If you can confirm that Central Receiving has your package, you are welcome to come pick it up from 8AM to 12PM and from 1PM to 5PM.

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5. Where is Central Receiving?

Central Receiving is located in the Physical Plant Compound (across from the Maintenance Office).

Please Note:

i. Enter through the door with the "STOREROOM" sign above it.

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6. What do I do if I receive a package by error?

The department office should check the delivery for accuracy. If we have delivered a package in error, call extension 3311 to have it picked up.

Please Note:

i. Once a package is delivered and signed for, it becomes the responsibility of the department.

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7. What is the expected turnaround time for items received at Central Receiving?

a. We try to deliver the same day the item is received at Central Receiving; if not, then by 5PM the next (assuming it is not a holiday).

b. For larger items: Once we find out where the item is supposed to be taken to, we complete a work order for the Service Crew. It then gets added to the Service Crew's schedule to then be delivered.

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8. How do I return merchandise back to the Vendor?

If you have called the company and they have in turn sent you a return label, or call tag, you then need to bring the items to Central Receiving for FEDEX or UPS to pick up.

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9. What do I do for storage?

Central Receiving CANNOT store items due to the fact that we have incoming freight everyday. The quantity and size of the freight are unknown until we receive it, so we are not able to determine whether or not there will be space.

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10. How do I get items to be delivered directly to me (inside the building)?

a. You will need to put your physical address and room number as the item's destination.

b. You will then need to pay for the truck to have a lift gate and also pay for inside delivery.

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